Why Do ITIL® 4 ?

  • ITIL® framework is intended to enhance the quality of IT service management within your individual organization.
  • It is intended to enable you to deploy the set of best practices within your organization by way of ‘Adopt and Adapt’
  • It will enable you to contribute to a continual Service Improvement within your organization
    Organizations looking for implementing ITIL® V4 best practices or ISO 20000 certification may also nominate their core team members for this workshop
  • This may include but is not limited to, IT professionals, business managers and business process owners.

Target Audience

  • College Graduates
  • Team Members
  • Team Leader
  • Team coordinator
  • Program Managers
  • Project Managers
  • Program Manager
  • System Analyst
  • Delivery Manager
  • Functional Manager
  • OR any one who has or wishes to have an overview on IT Service Management


The course ends with a one hour ‘closed book’ multiple-choice paper with 40 questions. Passing requires: 26 correct answers (65%)

Insurance on your Examination You can insure your examination from QMS 100% passing Guarantee by a nominal additional fees. If you do not clear the examination at the first attempt we pay your entire fees for the next two attempt.

WHY Choose US?

  • Mock Test
  • Classroom Test
  • Videos on ITIL
  • Expert Guidance
  • Live Case studies
  • Templates to be used in Real life projects
  • Game based learning