Why Do ITIL® 4 ?
- ITIL® framework is intended to enhance the quality of IT service management within your individual organization.
- It is intended to enable you to deploy the set of best practices within your organization by way of ‘Adopt and Adapt’
- It will enable you to contribute to a continual Service Improvement within your organization
Organizations looking for implementing ITIL® V4 best practices or ISO 20000 certification may also nominate their core team members for this workshop
- This may include but is not limited to, IT professionals, business managers and business process owners.